Massage manEdger System Update Notice

Hello Everyone,

We are pleased to announce our latest Massage manEdger system upgrade. The
upgrade was launched last Sunday, November 28th, 2010, at 9:00 am MST.


The result of our work delivers to you additional practice management
functionality including the following:

New Email Capabilities
We have enhanced the operation of the Massage manEdger’s mass email tool to
include the following:

A New Email Content Editor – The mass email tool inside Massage manEdger now supports the same content editor that is used in the “My Pages” area of the system. This new addition will allow you to create and send sophisticated email messages to your clients; either individually or to large groups. The new email editor will now allow you to include images, document links as well as links to website pages, in your regular email communications to your clientele. For a preview of the operation of this feature visit our support site and review the tutorial.

New email search function – Both the Outbox and Queued email logs now support a Basic and Advanced search function. This new utility will make it easy for you to find specific messages in long lists of email messages.

Searches can now be conducted by:

  • email address
  • message subject
  • date
  • message status
  • New view sent email ability – The email tool now supports a “View” function for sent messages. A new “View” icon allows you to see the message content of emails in your “Outbox.”
  • New message edit function – This new feature will allow you to edit message content that is in your queue of messages to be sent. Content changes can be made to emails that have been processed but not yet sent.

As always, this update will also include other miscellaneous feature
addition and fixes. If you have any questions or concerns feel free to
contact us.

Interview with Beth Barberee

Today we have a Q&A with Beth Barberree, owner of Massage at the Club, located inside the World Health Club in Edgemont, Calgary. Beth has been a practising massage therapist since 1995, and is an active member of the MTAA. (Massage Therapy Association of Alberta, Canada)

Beth’s full bio is available from her website, and you can click here to learn more about her. The Massage Marketing 101 team would like to thank Beth for taking the time to speak with us.

Q: Beth,  can you tell us a little about yourself and your industry activity? How long have you been in practice?

A: I’ve been in practice for fifteen years, five in Edmonton and for the past ten years I have been at the same clinic here in Calgary. “Massage at the Club” is a Massage Therapy clinic located in a local fitness and racket sport club. We focus on corrective and therapeutic treatments.

Q: You have been using Massage manEdger for going on two years now, is having a website important to your practice?

A: Yes, absolutely a website is important to me.

Q: Your Massage manEdger website offers online appointment booking. Do many of your clients book online?

A: Yes, over 90% of my clients book online.

Q: Do your older clients find online booking a challenge?

A: At least half of the older clients use it. We’ve never really had problems with our clientele using the appointment booking. However, only 5% is over 60, and if they truly have a problem they just call in or book their next appointment with us before they leave.

Q: How does that (having online booking) benefit you & your clients?

A: Having online booking means less work for me, and that means I don’t need to hire extra staff. Another convenience was asking your Client Care department to add an online payment option for my clients to pay online through Paypal.

Q: You have been through the process of choosing & implementing a website practice management system for your practice.. what advice would you give to someone just starting that process?

A: Be sure to look at everything that is out there and try all the systems you are considering. I tried at least three different systems before I found Massage manEdger, which turned out to be the best fit for me. When you’re considering a system, also try to make contact with their client care people. I’m not very tech savvy, so to me it doesn’t matter if it looks like the greatest thing at the start. Doing what I do, I could work without electricity! If you’re like me, then you need to know that support is there when you need it. That’s really important.

Q: Aside from the website and online booking features, are you benefiting from the practice management features of Massage manEdger ? How?

A: Being able to do all my client record keeping for treatment and payment transaction information is a big help. It  helps to be able to keep their records and billing history in one place using the product . I use other full accounting software for taxation purposes.

Q: Do you feel Massage manEdger practice management software has eliminated the need for paper records?

A: Almost exclusively. Aside from consent forms that need to be signed and stored and a paper history form to fill out when they come in (which is then transferred into their digital record) we have no paper charting (per visit) at all.

Q: What functions do you enjoy the most about the system? (Real life benefits, support?)

A: Time saving, so I can just work and work and work. I’ve got eight therapists, so having extra time to manage them and juggle their schedules is a life saver. With people working half days here, full days there, being able to figure out where I need coverage is an additional perk. I can maximize my coverage and keep an optimal schedule much faster than I could with paper.

Q: Thank you again for your time, Beth. It was great speaking with you, and we appreciate your taking the time to share the benefit of your knowledge and experience with our readers.

A: Your welcome. I enjoyed it.

Grow your massage clients this spring

With spring officially here,  many people are rushing out to their yard to begin clean up and maybe even starting some new projects.  Outdoor rooms are the new “it” thing and stores are offering outdoor living spaces like never before.

With the rush of outdoor living, comes outdoor labor and sore muscles from garden work, painting and general maintenance.

Who wouldn’t benefit more from a massage than this group of people?

So where do you find these potential clients?

  • Talk to local garden centers to see if they would let you put up a flyer
  • Drive to new development areas in your local city and put up flyers on mailboxes, community bulletin boards

Then advertise your new “Spring” massage on your website so when clients to type in your website address, they get a confirmation that they are at the CORRECT massage therapist that can help ease their poor tired muscles.

Excited!

We at mindZplay are excited to being our massage manedger marketing blog! We can’t wait to share our tips, tricks and ideas to help grow your online business.

Stayed tuned for some great posts!

If you don’t have a massage maneger website – what are you waiting for!? We are offering 30 day trial sites for FREE. Get yours today.

Follow

Get every new post delivered to your Inbox.